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  • support@sagecase.com
  • Free Shipping for Order above 399
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Shipping Policy

We are glad you chose us for your purchase. We offer pan india delivery. The following conditions define our shipping policy for all orders and purchases made on the website.

SHIPPING LOCATION


We ship all orders from Thane to Pan India.

ORDER PROCESSING TIME


All orders placed before 2 PM Monday to Friday are processed and dispatched the same day, all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.

ORDER TRACKING


We shall provide you a tracking link via email or Whatsapp to track your order as we use third party delivery service for shipping your order.

EXPECTED DELIVERY TIME


We will provide you an estimated delivery date and link to track your order via email/Whatsapp.

CONTACT


You can always contact us for any queries. We are available at +91 8454979099.

Mail: support@sagecase.com

Instagram: sagecase.store

PAYMENT


We believe in flexibility and let you pay using several methods. You can pick your preferred method while paying for your order during checking out. We support we offer cash on delivery, for online payments, net banking we offer extra 5% discount on pre-paid orders.

DELIVERY COSTS


Shipping costs are calculated based on several factors. The considerations include the nature of the item, weight, size, distance, and so on.

Our basic Delivery Rates are:

  • WITHIN CITY: ₹50
  • WITHIN ZONE: ₹50
  • METRO TO METRO: ₹50
  • REST OF INDIA: ₹ 70 (depending on the region)

Other information may be provided during the time of purchase via email/Whatsapp.

EXCHANGES


Our team is happy to entertain exchanges if the product is damaged or doesn’t meet the description. You can request us to exchange your order using the steps below:

  • SHARE US THE PRODUCT IMAGE AND VIDEO VIA MAIL/WHATSAPP.
  • EXCHANGES ARE ONLY AVAILABLE WITHIN 15 DAYS FROM PURCHASE.
  • FOR MORE DETAILS YOU CAN CONTACT US VIA EMAIL/WHATSAPP FOR MORE DETAILS.

RETURNS


We are glad to help you return your product if it turns out to be damaged. You may also be able to request returns for items that don’t match the product description. Follow the steps below to file a return request:

  • SHARE US THE PRODUCT IMAGE AND VIDEO VIA MAIL/WHATSAPP.
  • RETURNS ARE ONLY AVAILABLE WITHIN 15 DAYS FROM PURCHASE.
  • FOR MORE DETAILS YOU CAN CONTACT US VIA EMAIL/WHATSAPP FOR MORE DETAILS

However, in other cases, you may need to pay for the shipping. Our return policy is valid for only 15 days from the date of purchase.

PHYSICAL STORE


OUR PHYSICAL OUTLET IS LOCATED AT

Shop No 2, Evergreen City Phase 1, Vakratund CHS LTD, Mira Bhayandar Road, Near GCC Club, Miraroad (E), Thane 401107.

WARRANTY


Selected products come with warranties. Find the details on the product page.